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General FAQ’s

Regular FAQ’S

Frequently Asked Questions

  • What are Heal Coins?

    Heal coins are a digital denomination of the Heal Cash currency available online in various face-value
    coins that can be purchased, saved, or used to settle healthcare bills and/or make donations to community
    development projects.

  • How old are the Heal Coins?

    Initially thought of in the year 2011 for usage in CHUDATS, the healcoin was technically conceived and
    designed in the year 2022 and further patented on 01 December 2022.

  • What is the origin of the Heal Coins?

    Conceived by the system inventor, the healcoin was primarily introduced as the principal payment
    currency for the Community Health Unit Database Networking System (CHUDATS).

  • Is the heal coin a form of crypto-currency?

    The healcoin, or heal coins, is a digital peer-to-peer payment system that depends on encrypted
    algorithms specifically designed for the health sector and other selected community development
    assistance opportunities.

  • Is the heal coin a form of crypto-currency?

    The healcoin, or heal coins, is a digital peer-to-peer payment system that depends on encrypted
    algorithms specifically designed for the health sector and other selected community development
    assistance opportunities.

  • Is the Heal Coin the same as Bitcoin?

    Heal Coin and Bitcoin are both crypto-currencies that facilitate digital payments; however, healcoin is
    limited in scope and opportunity to the health sector and humanitarian assistance only.

  • What is the difference between the Heal Coin and other digital currencies?

    The Heal coin is principally used within the global health services management system CHUDATS and
    other accredited healthcare systems that have the Heal coin payment gateway permissions, while other
    digital currencies have diverse usages

  • Can the Heal Coin be used to make online purchases?

    The purpose of the Heal Coins is to settle healthcare bills and make donations. The option of making
    online purchases will depend on the users, who may choose to trade their valued healthcare insurance
    savings for other interests.

  • Can the Heal Coin be traded for other currencies?

    The purpose of the Heal Coins is to settle healthcare bills and make donations. The option for trading with
    other currencies will depend on the users, who may choose to trade their valued healthcare insurance
    savings for other interests.

  • How safe are the Heal Coins?

    The Healcoins are built on a decentralized blockchain technology that ensures transparency and security
    through distributed ledger technology and also utilizes advanced encryption techniques to secure
    transactions and prevent, at best, all forms of hacking and unauthorized access.

  • Are Heal Coins legal?

    Unlike other digital or crypto-currencies, the Heal Coin is a patented and licensed digital product that has
    limitless applicability boundaries. Global usage legality is ipso facto covered by its existential license;
    therefore, country-level legality will depend on country-level government policies.

  • How do I purchase Heal Coins?

    The principal way of obtaining the heal coins is by downloading the mobile application (Heal the Sick),
    and with a user account, you can be able to purchase, use, or save your heal coins. You can also purchase
    healcoins on this site by clicking on the Purchase Heal Cash button at the left bottom of your screen.
    With your user account, you can make direct healcoins purchases; however, if you do not have a user
    account, you will be guided to creating an account with which you can make your purchase.

  • How do I save my Heal Coins?

    Each user with a mobile app account is granted a free Heal Cash Wallet. When you purchase healcoins,
    they are directly saved into your Heal Cash Wallet

  • How do Heal Coins transactions work?

    Using any accepted currency, you can purchase healcoins, which represent the value of the amount paid
    and are then added and directly saved in your heal cash wallet. The saved healcoins will be used by you to
    forward payments or approve payment requests, thereby deducting your heal cash wallet balance. You
    can also receive heal coins in your wallet when another user transfers heal coins to your wallet.

  • How do I transfer Heal Coins to another user’s heal cash wallet?

    In order to transfer Heal Coins to another user’s wallet, you need to request the ID of the said user, and in
    your own wallet, you can initiate the transfer option, which will request the recipient’s identification
    information that you use to confirm the amount to be transferred.

  • What currencies are used to purchase Heal Coins?

    All local, national, and global currencies that are recognized and accepted through our payment gateways
    are eligible for purchasing healcoins.

  • How do I withdraw or convert my Heal Coins into cash?

    The healcoins principally serve as a health insurance mechanism or currency, which is for healthcare bill
    payments and some selected humanitarian purposes only. Only beneficiary institutions can convert their
    heal cash balances into cash or other forms of settlement. Your personal balances reserved within your
    heal cash wallet cannot be directly converted into cash through our system.

  • How do I use Heal Coins for donations?

    If you have a Heal Cash wallet balance, you can browse the CHUDATS website to see approved projects
    for donations and easily make your donations by choosing the payment method and amount options. The
    same is applicable for donations for health unit or hospital projects and for donating to a published sick
    patient in need.

  • In the event of a failed donation, will my donated Heal Coins be refunded?

    Our user agreement is strict on the no refunds policy; however, if the purpose of a donation is not met and
    the donated amounts are still in the CHUDATS’ wallet, we may make refunds based on the reasons
    advanced, or alternatively, ensure that the purpose of the donation is still achieved in a similar manner.
    However, we also have a strict penalization policy for beneficiary institutions that do not meet their
    public donations’ or assistance expectations.

  • What are Heal Notes?

    Heal Notes are the liquid format of the Heal Cash health currency. They are also part of the licensed
    products of CHUDATS that act as liquid credit bills for the healthcare industry, especially with regard to
    the operations of CHUDATS and its various applications. Designed and printed in different
    denominations, the notes carry specific messages that convey their meaning and esteem for both the
    benefactor and the beneficiaries. Check out www.healnotes.com for more information.

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